This will be an interactive session focused on thinking about the needs of users, mainly in terms of usability and user experience.
I will also present some results of my own research, which is about how users think about technical products that they use themselves.
In an ideal world, product designers have a complete view of what their users want and how they can adapt their designs accordingly. Users clearly indicate what they like and dislike about current products and what kind of things they would like to see in the future. This then results in a smooth process of engaging users and relaying gathered information to designers.
Read more in my blog: What users want and how we approach them
Presentation, June 8.
''the link between product designers and end-users''
Teacher,
University Twente
I investigate people’s needs and relay them to designers
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