As Infomedian, I have a double focus: I make it my mission to keep reminding writers that documentation has to be easy to find, easy to understand, easy to use; at the same time, I assist content writers and managers to discover and adopt the best author experience for their teams.
Know the touchpoints of your customers’ journey with your technical content. Use methods from your information architecture toolkit to research and plan for intelligent content.
Presentation: June 8 – Modeling intelligent content (workshop)
In the age of connected experience, you have to accompany your audience at all times and across media, as they research and use your product or service. Your role is evolving from technical writer to communicator/ infomedian and you have to add skills and methods to your toolkit to create rich, intelligent content for your users.
Join the workshop on “Modelling intelligent content” to experiment with a few research and analysis methods and to create a sample content project.
Magda Caloian
magdacaloian | |
@thinkDITA | |
Other networks | think-dita xing Magda_Caloian |
Position | Business Consultant, DITA Expert |
Company | FCT AG |
Country | Germany |
Native Language | Romanian |
Leave a Reply
Be the First to Comment!